Privacy policy

This privacy notice for Lumin Dust, we describe how and why we might collect, store. Use, and/ or share (process) your information when you use our services such as when you:

Visit our website at http://lumindust.com/ or any website of ours that links to this privacy notice.
Engage with us in other related ways including any sales marketing or events.

Questions or concerns?

Reading this privacy notice will help you understand your privacy rights and choices if you do not agree with our policies and practices, please do not use our services if you still have any questions or concerns, please contact us at Support@lumindust.com .

Summary of key points:

This summary provides key points from our privacy notice but you can find out more details about any of these topics by clicking the link following each key point or by using our table of content below to find the section you are looking for you can also click here to go directly to our table of contents.

What personal information do we process?

When you visit use or navigate our services, we may process personal information depending on how you interact with Lumin Dust and the services. the choice you make and the products and features you use.

Do we process any sensitive personal information?

We do not process sensitive personal information.

Do we receive any information from third parties?

We do not receive any information from third parties

How do we process your information?

We process your information to provide, improve, and administer our services, communicate with you for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

In what situations and with which parties do we share personal information?

We may share your information in specific situations and with specific third parties.

How do we keep your information safe?

We have organizational and technical process and the procedures in place to protect your personal information. However no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. So, we cannot promise or guarantee that hackers or cyber criminals or other unauthorized third parties will not be able to defeat our security and improperly collect access see you steal or modify your information click here to learn more.

What are your rights?

Depending on where you are located geographically the applicable privacy laws may mean you have certain rights regarding your personal information.

How do you exercise your rights?

The easiest way to exercise your rights is by filling out our data subject request form available here, or by contacting us we will consider and act upon any request in accordance with applicable data protection laws.

TABLE OF CONTENTS:

WHAT INFORMATINO DO WE COLLECT?
HOW DO WE PROCESS YOUR INFORMATION?
WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
DO WE USE COOKIES ANF OTHER TRACKING TECHNOLOGIES?
HOW DO WE HANDLE YOUR SOCIAL LOGINS?
HOW LONG DO WE KEEP YOUR INFOMATION?
HOW DO WE KEEP YOUR INFORMATION?
DO WE COLLECT INFORMATION FROMMINORS?
WHAT ARE YOUR PRIVACY RIGHTS?
CONTROLS FOR DO-NOT-TRACK FEATURES.

What information do we collect?

Personal information you disclose to us.

In short, we collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the services, express an interest in obtaining information about us or our products and services when you participate in activities on the service, or otherwise when you contact us.

Personal information provided by you. the personal information that we collect depends on the context of your interactions with us and the services, the choice you make, and the products and features you use, the personal information we collect may include the following:

Names
E-mail address
Username
Billing address
Debit/ credit card numbers
phone numbers
Mailing addresses
Passwords

Sensitive information. We do not process sensitive information.

Payment data. We may collect data necessary to process your payment if you make purchases. such as your payment instrument number and the security code associated with your payment instrument. All payment data is stored by Lumin Dust.

Social media login data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter or other social media accounts. If you choose to register in this way, we will collect the information described in the section called “how do we handle your social logins?” below.

All personal information that you provide to us must be true complete and accurate and you must notify us of any changes to such personal information.

Information automatically collected.

In short, some information such as your Internet Protocol (IP) address and/or browser and device characteristics is collected automatically when you visit our services.

We automatically collect certain information when you visit, use, or navigate the services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information such as your IP address, browser and device characteristics, operating system, language preference, referring URLs, device name, country, location, information about how and when you use our services, and other technical information. This information is primarily needed to maintain the security and operation of our services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

Log and usage data. Log and usage data is service related, diagnostic, usage, and performance information our server automatically collect when you access or use our services and which we record in log files. depending on how you interact with us, this log data may include your IP address Device information, browser type, and settings and information about your activity in the services (such as the date/ time stamps associated with your usage, pages and files viewed, search, and other actions you take such as which features you use), device event information (such as system activity, error reports sometimes called crash dumps and hardware settings.
Device data. we collect device data such as information about your computer, phone, table, or other device you use to access the services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser Type, hardware model, Internet service provider and/ or mobile carrier, operating system, and system configuration information.
Location data we collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the services. For example, we may use GPS and other technologies to collect geolocation that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the services.

How do we process your information?

In short, we process your information to provide, improve, and administrate our services communicate with you, for security and fraud prevention, and to comply with law, we may also process your information for other purposes with your consent.

we process your personal information for a variety of reasons depending on how you interact with our services, including:

to facilitate account creation and authentication and otherwise manage our user accounts. We may process your information so you can create and log into your account as well as keep your account in working order.
To deliver and facilitate delivery of services to the user. We may process your information to provide you with requested service.
Respond to user inquiries/ offer support users. We may process your information to respond to your inquiries and solve any potential issue you might have with the requested service.
To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
To fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchange made through the services.
To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our services.
To send you marketing and promotional communications. we may process the personal information you sent to us for our marketing purposes, if this is in accordance with you with your marketing preference. You can opt out of our marketing emails at any time.
To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tolerated to your interest, location, and more.
to protect our services. We may process your information as part of our efforts to keep our services save and secure, including fraud monitoring and prevention.
To identify usage trends. We may process information about how you use our services to better understand how they are being used so we can improve them.
To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interests such as to prevent harm.

What legal basis do we rely on to process your information?

In short, we only process your personal information when we believe it is necessary and we have a valid reason (for example, legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with the services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate businesses interests.

If you are located in the EU or UK this section applies to you:

The general data protection regulation GDPR and UK GDPR require us to explain the valid legal basis we rely on in order to process your personal information. As such, we may rely on the following legal basis to process your personal information:

Consent. We may process your information if you have given us permission (for example, consent) to use your personal information to a specific purpose you can withdraw your consent at any time.

performance or a contract. We may process your personal information when we believe it’s necessary to fulfill our contractual obligations to you including providing our services or at your request prior to to entering into a contract with you.

Legitimate interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interest and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:

Send users information about special offers and discounts on our products and services.
Develop and display personalized and relevant advertising content for our users.
Analyze how our services are used so we can improve them to engage and retain users.
Support our marketing activities.
Diagnose problems and/ or prevent fraudulent activities.
Understand how our users use our products and services so we can improve user experience.

Legal obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with the law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.

Vital interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (for example, expresses consent) do you use your personal information for a specific purpose or in situations where your permission can be inferred (for example implied consent) you can withdraw your consent at any time.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

if collection is clearly in the interests of an individual and consent cannot be obtained in a timely way.
for investigations and fraud detection and prevention.
for business transactions provided certain conditions are met.
if it’s contained in a witness statement and the collection is necessary to assess, process, or settle and insurance claim.
for identifying injured, ill, or deceased persons and communicating with next of kin.
if we have reasonable grounds to believe an individual has been, is, or maybe victim of financial abuse.
if it’s reasonable to expect collection and use with consent would Compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or are province.
if disclosure is required to comply with a subpoena, Warren, court order, or rules of the court relating to the production of records.
if it was reduced by an individual in the course of their employment, business, or profession and the collection is consistent with the purpose for which the information was produced.
if the collection is solely for journalistic, artistic, or literary purposes.
if the information is publicly available and is specified by the regulations.
When and with whom do we share your personal information?

In short, we may share information in specific situations described in this section and/ or with the following third parties.

We may need to share your personal information in the following situations:

Business transfers. We may share or transfer information in connection with, or during negotiations of, any merger, sale of company assets, financing, or accusation of all or a portion of our business to another company.

Do we use cookies and other tracking technologies?

In short, we may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.

How do we handle your social logins?

In short, if you choose to register or log in to our services using a social media account, we may have access to certain information about you.

Our services offer you the ability to register and log in using your third-party social media account details open practices (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concern, but will often include your name, e-mail address, friend list, and profile picture, as well as other information you choose to make public on such a social media platform.

We will use the information we receive only for the purposes that are described in the privacy notice or that are otherwise made clear to you on the relevant services. Please note that we do not control, and are not responsible for, other uses of your personal information vary why your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

How long do we keep your information?

In short, we keep your information for as long as necessary to fulfill the purpose outline in this privacy notice unless otherwise required by law.

we will only keep your personal information for as long as it is necessary for the purpose set out in this privacy notice, unless a longer retention is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than 12 months past the start of the idle period of the user’s account.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or if this is not possible (for example because your personal information has been stored in pack up archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

How do we keep your information safe?

In short, we aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers cyber criminals or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steel, or modify your information although we will do our best to protect your personal information, transmission or personal information to and from our services is at your own risk. You should only access the services within a secure environment.

Do we collect information from miners?

In short, we do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from our market to children under 18 years of age. By using the services, you represent that you are reparent or guardian of such a minor and consent to such minor dependent use of the service. If we learn that personal information from users Less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly such data from our records. If you become aware of any data, we may have collected from children under age of 18 please contact us at Support@lumindust.com .

What are your privacy rights?

In short, in some regions, such as the European Economic Area EEA, United Kingdom UK, and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In some regions like the EEA, UK, and Canada you have certain rights under applicable data protection laws. These may include the right to request access and obtain a copy of your personal information, for example to request rectification or erasure, to restrict the processing of your personal information, and if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section “how can you contact us about this notice?” below.

We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here https://ec.europa.eu/info/policies/justice-and-fundamental-rights_en

withdrawing your consent: if we are relying on your consent to process your personal information, which may be expressed and/ or implied consent depending on the applicable law, you have the right to withdraw your consent at any time by contacting us by using the contact details provided in the section “how can you contact us about this notice?” Below or updating your preferences.

However, please note that this will not affect the lawfulness of the processing before its withdrawal, nor when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: you can unsubscribe from our marketing and promotional communication at any time by clicking on the unsubscribe link in the emails that we sent or by contacting us using the details provided in this section “how can you contact us about this notice?” Below. You will then be removed from the marketing lists. However, we may still communicate with you for example, present you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account information: If you would at any time like to review or change the information in your account or terminate your account, you can:

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/ or comply with applicable legal requirements.

Cookies and similar technologies: most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies this cloud affects certain features or services of our services to opt out of interest-based advertising by advertisers on our service visit https://optout.aboutads.info/?c=2&lang=EN

Controls for do not-track-features.

Most web browsers and some mobile operating systems and mobile applications include a do-not-track DNT feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future we will inform you about that practice in our revised version of this privacy notice.

Do California residents have specific privacy rights?

In short: yes, if you are a resident of California, you are granted specific rights regarding access to your personal information. California Civil Code section 1798.83 also known as the “Shine The Light” Law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) which disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we share personal information in the immediately preceding calendar year, if you are California resident and would like to make such a request, please submit your request in the writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with services you have the right to request removal of unwanted data that you publicly post on the services. To request removal of such data, please contact us using the contact information provided below and include the e-mail address associated with your account and the statement that you reside in California. We will make sure the data is not publicly displayed on the services but please be aware that data may not be completely or comprehensively removed from all our systems (for example backups, etc).

CCPA Privacy Notice:

The California Code for Regulations defines a resident as:

Every individual who is in the state of California for other than a temporary or transitory purpose.
Every individual who is domiciled in the state of California who is outside the state of California for a temporary or transitory.

All other individuals are defined as “non-residents”.

If this definition of resident applies to you, we must adhere to certain rights and obligations regarding your personal information.

What categories of personal information do we collect?

We have collected the following categories of personal information in the past 12 months:

Identifiers:

We do not collect Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, e-mail address, and account name.

External information categories listed in the California customer records statue:

We do not collect Name, contact information, education, employment, employment history, and financial information.

Protected classification characteristics under California or federal law:

We do not collect information related to gender and date of birth.

Commercial information:

We do not collect information related to transaction information, purchase history, financial details, and payment information.

Biometric information:

We do not collect any information related to fingerprints and voiceprint.

Internet or other similar network activity:

We do not collect browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements.

Geolocation data:

We do not collect device location.

Audio, electronic, visual, thermal, olfactory, or similar information:

We do not collect images and audio, video or call recordings created in connection with our business activity.

Professional or employment related information:

We do not collect information related to Business Contact details in order to provide you our service at a business level or job title work history and professional qualifications if you apply for a job with us.

Education information:

We do not collect student records and directory information.

Inference drawn from other personal information:

We collect inference drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preference and characteristics.

We may also collect other personal information outside of these categories through instance where you interact with us in person, online, or by phone or mail in the context of:

Receiving help through our customer support channels.
Participation in customer surveys or contests.
Facilitation in the delivery of our services and to respond to your inquiries.

How do we use and share your personal information:

More information about our data collection and sharing practices can be found in this privacy notice.

You may contact us or by referring to the contact details at the bottom of this document.

If you are using an authorized agent to exercise your rights to opt out, we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.

Will your information be shared with anyone else?

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes the information on your behalf.

We may use your personal information for our own business purposes, such as for undertaking internal research for like technological development and demonstration. This is not considered to be selling of your personal information.

Lumin Dust has not disclosed or sold any personal information to third parties for a business or commercial purpose in the preceding 12 months. Lumin Dust will not sell personal information in the future belonging to website visitors, users, and other consumers.

Your rights with respect to your personal data:

Right to request deletion of the data – Request to delete

You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.

Right to be informed –Request to know

Depending on the circumstances, you have a right to know:

Whether we collect and use your personal information
The categories of personal information that we collect
The purposes for which the collected personal information is used
Whether we sell your personal information to third parties
The categories of personal information that we sold or disclosed for business purpose
Because this or commercial purpose for collecting or selling personal information

In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request, or to be re-identified individual data to verify a consumer request.

Right to non-discrimination for the exercise of a consumer’s privacy rights

We will not discriminate against you if you exercise your privacy rights

verification process:

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (for example phone or e-mail) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.

We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.

Other privacy right:

You may object to the processing of your personal information.
you may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.
You can designate an authorized agent to make a request under the CCPA on your behalf, we may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
You may request to opt out from future selling of your personal information to third parties. Upon receiving an opt-out request. We will act upon the request as soon as feasibly possible. but no later than 15 days from the date of their request submission.

To exercise these rights, you can contact us by referring to the contact details at the bottom of this document if you have a complaint about how we handled your data, we would like to hear from you.

Do we make updates to this notice?

In short: yes, we will update this notice as necessary to stay compliant with relevant law.

We may update this privacy notice from time to time. The updated version will be indicated by an update “Revised” date and the updated version will be effective as soon as it is accessible. if we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review these privacy notices frequently to be informed of how we are protecting your information.

How can you contact us about this notice?

If you have questions or comments about this notice, you may e-mail us at Support@lumindust.com .

How can we review update or delete the data we collect from you?

Based on the applicable laws of your country, you may have the right to request access to the personal information you collect from you, change that information, or delete it. request to review, update or delete your personal information, please contact us at Support@lumindust.com .